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Frequently Asked Questions (FAQs)

Welcome to Sherixx’s Help Center. Here you’ll find answers to the most commonly asked questions by our customers.


1. What is Sherixx?

Sherixx is a multi-purpose Indian e-commerce store offering a wide range of quality products including electronics, home essentials, fashion, kitchen tools, and more — all at competitive prices.

2. How do I place an order?

Simply browse our shop, add products to your cart, and proceed to checkout. Enter your shipping information and complete the payment using your preferred method.

3. What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (in selected areas).

4. Is shopping on Sherixx safe?

Yes, Sherixx is 100% secure. We use SSL encryption and trusted payment gateways to protect your data and transactions.

5. When will I receive my order?

Orders are usually delivered within 4–7 business days . You’ll receive updates via email or WhatsApp once your order is shipped.

6. How can I track my order?

Once your order is dispatched, you’ll get a tracking link. You can also visit our Track Your Order page.

7. What is your return policy?

You can return a product within 7 days of delivery if it’s damaged, defective, or not as described. Please read our Return & Refund Policy for full details.

8. I received the wrong/damaged item. What should I do?

We apologize for the inconvenience. Contact us within 24 hours of delivery with your order ID and product photo. We’ll resolve it immediately.

9. Can I cancel my order?

Yes, orders can be canceled before they are shipped. After dispatch, cancellation is not possible, but you may initiate a return.

10. How can I contact your support?

Use our Contact Us page or email us at support@sherixx.com. We’re available Monday to Saturday, 10 AM to 6 PM.

11. Do you provide bulk or wholesale deals?

Yes. For bulk or wholesale inquiries, please contact our sales team at support@sherixx.com.


Still need help? Reach out through our Contact Page and we’ll be happy to assist you.

 

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