
Billing details refer to the information required to process your payment and generate an invoice for your order. Providing accurate billing details ensures a smooth checkout experience and avoids payment failures.
When placing an order, please provide the following details:
✔ Full Name – Must match the cardholder’s name.
✔ Billing Address – Should match the address registered with your bank.
✔ Email Address – To receive order and payment confirmation.
✔ Mobile Number – For order tracking and customer support.
✔ Recipient’s Full Name
✔ Delivery Address – Ensure it is correct to avoid delays.
✔ Mobile Number – Required for delivery updates and verification.
✔ Prevents transaction failures and order cancellations.
✔ Ensures your invoice matches your payment details.
✔ Helps in order tracking and customer support.
✔ Protects against fraudulent transactions.
After a successful payment, you will receive:
📩 Invoice via email – A digital receipt for your order.
📲 SMS confirmation – Order & payment updates.
📦 Tracking details – To monitor your shipment status.
🚫 Once an order is placed, billing details cannot be changed due to security reasons. Please ensure all details are correct before proceeding with payment.
If you are making a business purchase and need a GST invoice, please select the “Business Purchase” option at checkout and provide your GSTIN (Goods and Services Tax Identification Number).
For GST invoice requests, email us at: [Your Business Email]
Yes, you can use a different billing and shipping address. However, ensure that your billing address matches the one registered with your bank for smooth payment processing.
If the amount has been deducted from your account, but you haven’t received an order confirmation, please:
✔ Wait for 15-30 minutes (sometimes banks take time to process).
✔ Check your spam/junk folder for the confirmation email.
✔ Contact us with your transaction ID for verification.
No, we do not store your card or payment details. All transactions are processed through Razorpay’s secure gateway.
If you have any billing-related issues, feel free to reach out:
📧 Email: contact@sherixx.com
📞 Phone: +91 9934915621
✅ 100% Secure Payments with Razorpay
✅ Multiple Payment Options: UPI, Net Banking, Debit/Credit Cards, QR Code, COD
✅ Fast Order Processing & Reliable Customer Support
At Sherixx, we ensure a safe, easy, and convenient shopping experience for all our customers. Thank you for choosing us! 🚀
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