Refund and return policy

1. Introduction

At Sherixx, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help. This Return and Refund Policy outlines the conditions under which we accept returns and issue refunds.

2. Returns

2.1 Conditions for Returns To be eligible for a return, your item must:

• Be unused and in the same condition that you received it.
• Be in the original packaging.
• Have the receipt or proof of purchase.

2.2 Non-Returnable Items Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers)
• Customized or personalized items
• Gift cards
• Downloadable software products

2.3 Return Process To initiate a return, please follow these steps:

1. Go to orders page then select the which you recently buy and click on return within 7 days of receiving your item.
2. Provide your details about the product you wish to return.
3. We will provide you with a return shipping label and instructions on how to send your item back to us.

3. Refunds

3.1 Refund Conditions Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

3.2 Refund Process

• Refunds will be processed within 7-10 business days of receiving your returned item.
• You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3.3 Partial Refunds In some cases, only partial refunds are granted:

• Items with obvious signs of use
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error
• Any item returned more than 7 days after delivery

4. Exchanges

If you need to exchange an item for the same product, Go to orders page then select the which you recently buy and click on Exchange within 7 days of receiving your item.

5. Shipping

5.1 Return Shipping You will't be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be pay this. 

5.2 Damaged Items If you received a damaged item, and you want to return and exchange then follow same step which we do in return and exchange .

Contact Us

If you have any questions about our privacy Policy, please contact us:

• Email: contact@sherixx.com
• Phone: +919162345675
• Address: chandpur, kadwa, katihar, bihar, (855105)

Last Updated: june 2024